Ah, an Acer. I've seen problems with those before, not only with the hardware but with the customer service. A previous IT Director that I worked for got himself a new Acer laptop a couple of years ago. It had problems (I can't remember the details), it eventually went back. Several weeks later it turned up again, it still had problems. A lot of shouting occurred on the 'phone. A new one turned up and they didn't collect the old one. He ended up with two laptops, one working and one not quite working.
My recommendation would be to ask for a refund from the people it was bought from. Then go and buy a different laptop. Three recommendations (from PC Pro). I've expanded on the one I think will be most likely. If you want more details on the others let me know. All information taken from PC Pro issue 145 Nov 2006.
Business Notebook Model: Dell Latitude D620 Price: £1065 inc VAT Supplier: 0870 152 4699 Internet: www.dell.co.uk
Value Notebook Model: Lenovo 3000 Price: £561 inc VAT Supplier: www.shoplaptop.co.uk Internet: www.lenovo.co.uk A webcam and widescreen TFT, plus a DVD writer and 80GB of storage at a low price. Decent battery life and a dual-core processor make this superb value. 1.66GHz Intel Core Duo T2300E; 512MB RAM; 80GB Hard Kisk; 8X DVD writer; Intel GMA 950 graphics; 15.4in 1280 x 800 TVT 802.11ABG wireless networking; Windows SP Pro; 1year Return to Base warranty; 2.7Kg; Part Code TY6UUK.
Desktop Replacement Model: Rock Xtreme CTX Pro Price: £1761 inc VAT Supplier: 08709 909090 Internet: www.rockdirect.com
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Date: 2006-09-23 07:01 pm (UTC)My recommendation would be to ask for a refund from the people it was bought from. Then go and buy a different laptop. Three recommendations (from PC Pro). I've expanded on the one I think will be most likely. If you want more details on the others let me know. All information taken from PC Pro issue 145 Nov 2006.
Business Notebook
Model: Dell Latitude D620
Price: £1065 inc VAT
Supplier: 0870 152 4699
Internet: www.dell.co.uk
Value Notebook
Model: Lenovo 3000
Price: £561 inc VAT
Supplier: www.shoplaptop.co.uk
Internet: www.lenovo.co.uk
A webcam and widescreen TFT, plus a DVD writer and 80GB of storage at a low price. Decent battery life and a dual-core processor make this superb value.
1.66GHz Intel Core Duo T2300E; 512MB RAM; 80GB Hard Kisk; 8X DVD writer; Intel GMA 950 graphics; 15.4in 1280 x 800 TVT 802.11ABG wireless networking; Windows SP Pro; 1year Return to Base warranty; 2.7Kg; Part Code TY6UUK.
Desktop Replacement
Model: Rock Xtreme CTX Pro
Price: £1761 inc VAT
Supplier: 08709 909090
Internet: www.rockdirect.com