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Arfdyfgjkl;' Anngry, so angry. Also sad :(((
I don't know if I mentioned that but I got a shiny new laptop for my birthday, I have had it for three days and now it is BROKEN. The backward slash button is constantly pressed which makes it impossible to use as it makes about a page in word by itself after a minute or two, the mouse touch pad doesn't always click it makes a really weird noise when I turn it on. All in all not huge faults but after three fucking days you would thin there wouldn't be any faults.
Have spend all morning on the phone, most of the time just waiting for someone to pick up, oh wonderful support people how much I hate all of you. pojoihvugcyfxdtzrsweays5d6tufgum'zjsd Just, god I am going to Oxford on Thursday I need a working laptop to be here before then, I want it to be replaced or returned or something and SOON and there is noone I can actually talk to who can help me. They all just give me a different number where they tell me they are either busy or open only during office hours, which is really fucking frustrating, asdhgcefihry.
My shiny new laptop is not so shiny anymore. :((((
In other news I got an email from one of my college sons this morning, yay he sounds really nice *is a proud mother*
Why do I only end up posting when I am angry or upset? Nevermind. Off to call them again.
I don't know if I mentioned that but I got a shiny new laptop for my birthday, I have had it for three days and now it is BROKEN. The backward slash button is constantly pressed which makes it impossible to use as it makes about a page in word by itself after a minute or two, the mouse touch pad doesn't always click it makes a really weird noise when I turn it on. All in all not huge faults but after three fucking days you would thin there wouldn't be any faults.
Have spend all morning on the phone, most of the time just waiting for someone to pick up, oh wonderful support people how much I hate all of you. pojoihvugcyfxdtzrsweays5d6tufgum'zjsd Just, god I am going to Oxford on Thursday I need a working laptop to be here before then, I want it to be replaced or returned or something and SOON and there is noone I can actually talk to who can help me. They all just give me a different number where they tell me they are either busy or open only during office hours, which is really fucking frustrating, asdhgcefihry.
My shiny new laptop is not so shiny anymore. :((((
In other news I got an email from one of my college sons this morning, yay he sounds really nice *is a proud mother*
Why do I only end up posting when I am angry or upset? Nevermind. Off to call them again.
no subject
Also talk to the credit card company, I assume it was paid for by credit card. They are jointly liable for any failure in the goods purchased.
If it was purchased either by mail order or over the internet then you have a period, I think seven days, in which to return it and get your money back, regardless of it's condition or whether it is faulty or not. Though if it isn't faulty you will have to pay the return postage and you won't get any money back for delivery to you.
Try writing to the Managing Director. Remind him that his company is in breach of the sale of goods act: the goods must be fit for the purpose, free from defects and something else which I can't remember off hand. This laptom clearly isn't "free from defects". It is the responsibility of the seller to provide either a replacement, a repair, or a full refund; the choice is the purchaser's.